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Maintenance & Support Services

Alongside the delivery of bespoke websites and web applications, we offer our partners complete support to advance their businesses with our strategic marketing services.

With over ten years experience in the e-commerce industry, our knowledge and expertise have derived from our own experiences and development.

Maintenance and support contracts allow us to share our wisdom and make educated website updates resulting in positive outcomes.
These rolling contracts also provide our partners with immediate support should any issues arise, and a reliable contact to discuss queries or suggestions for change.

Having been in the industry for so long, we are confident to share advice and offer alternative recommendations if needs be.

Some services you can take advantage of:

eCommerce Support

Our general Magento support includes planned updates, server reviews, speed optimisation etc; to best look after your storefront. The tech world is constantly developing, and our eCommerce support ensures your store doesn’t get left behind.

  • Site/Security Updates
  • Server Reviews
  • Speed Optimisation
  • Adhoc Site Changes
  • New/Additional Functionalities
  • Configuration of Plugins
  • Bug Fixing
  • Routine Maintenance
  • Urgent Security Fixes
  • Mail Integration

User-Experience

We monitor and evaluate the user-journey to improve conversions. Analysing how a user interacts with your site, leads to decisive areas for improvement. Even by revisiting the basics of a user-interface, can return impressive results.

  • Cursor/Heat Map Review
  • Behaviour Flow Review
  • Speed Optimisation
  • A/B Testing
  • Page Optimisation
  • Upsell Features
  • Revisit CTA’s

Copywrting

What it says on the tin. Don’t have the time or resources to gather keyword-rich content that engages and inspires? We do. Whether it’s to revamp a webpage with fresh content or you require an article for a press-release, we’re here.

  • SEO Copywriting
  • Creative Copywriting
  • Technical Copywriting
  • Copywriting for Print
  • Product/Category Descriptions
  • Through-Traffic Report

Analytical Reporting

Analytics is the data your website produces. Let us do the hard work for you and underpin the trends emerging, uncover where issues lie and share recurring reports on your website’s performance for complete transparency.

  • Recurring Overview Reports
  • User Behaviour Breakdown
  • Custom Campaign Tracking
  • Acquisition Report

Strategic Planning

We work with you to create strategies that narrow in on your key objectives. By understanding the market and your current aims we will suggest avenues to be explored (PPC, SEO, Social Media) and create a strategic plan to materialise it.

  • Social Media Strategy
  • Digital Marketing Strategy
  • Growth Strategy
  • Acquisition Strategy
  • Blogging Strategy

Search Engine Optimisation

We will generate an SEO report with proposed changes to improve your ranking in search engine results; organically. We’ll also find relevant keywords to target via scrutinous keyword research, to ensure you rank for relevant search terms.

  • SEO Review
  • Keyword Research
  • Keyword Site Implementation
  • Change Dynamic to Static Links
  • Improve Accessibility
  • Content-rich Page Creation
  • Influencer Backlinks

Blogging

We can create and share engaging and relatable industry/product related blogs, portraying your business as knowledgeable to gain the trust of your target audience. A go-to option to maintain the currency of a website, which aids discoverability.

  • Unique Content
  • Keyword-rich Content
  • Influencer/Backlink Outreach

Graphic Design

We’re not just web designers. We’ll invigorate your branding, and reposition you amongst your competitors. Let us create promo material to grab attention and infographics that amaze. Design comes in all shapes and sizes, and we can do it all.

  • Branded Print Material
  • Print-ads
  • Revisit your Branding
  • Stylised Branded Icons
  • Photo Retouching
  • Booklets/Brochures
  • Infographics
  • Basic Animation

We nurture our clients’ ideas, working hard to deliver outstanding solutions.

Magento
eCommerce

Magento is the leading solution for eCommerce, and we’re specialists. Magento is easy-to-use, completely customisable and endlessly scalable.


Bespoke
Builds

We offer custom web development services for any requirement. Manufacturing from scratch, we deliver a project entirely tailored to your needs.


Working with brands nationally from our offices in Cardiff and Cornwall, our tenacious team of designers and developers deliver sophisticated results every time.

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