Saving the face of an industry
Save Face want to position themselves as the consumer champion. By empowering the public to make informed decisions about non-surgical cosmetic treatments, the standard by which procedures are performed will be forced to improve.
Practitioners coming to Save Face would be encouraged to get accredited in order to set themselves apart from under qualified, untrained ‘cowboys’. This was by far the biggest functionality release for us- the prequalification process.
This chunk of the project was a mammoth task – given that Save Face were not from a technical background, it was a learning curve for them and us to get our thoughts, feedback and technical questions understood and answered. We’d held countless meetings and drawn millions of process flow diagrams to get the applications working as intended.
Practitioners needed to be able to save their part completed forms and jump back into them at anytime.
They needed a dashboard that held templates and documents to help them through each of the six stage process.
The system needed to be able to take payments.
Save Face admin team needed to be able to monitor all applications, check uploaded documents and edit application statuses.